Personally, if DO don’t have anything new in a status post, I’d prefer seeing an update that says something like “We are continuing to work on the issue. Nothi

Personally, if DO don’t have anything new in a status post, I’d prefer seeing an update that says something like “We are continuing to work on the issue. Nothing new to report. Next update in X minutes.” That is a lot easier for me to parse than the text that someone seems to be copy/pasting in each update.