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This isn’t it. DevOps aren’t the (exclusive) oncall engineers, the dev teams should be responsible for oncall as well—the people empowered to create or fix the
by weberc2 7y ago
This isn’t it. DevOps aren’t the (exclusive) oncall engineers, the dev teams should be responsible for oncall as well—the people empowered to create or fix the operations problems should be responsible for operations. See my sibling comment for why DevOps is different than SE.
- eropple 7y agoAll true. At my current gig, the infra team is on call for pretty much everything. That's how it was when I started, and it's taken time to deal with stuff like alert fatigue and better surfacing of metrics and logs. But we're now in the process of moving to all first line pages going to the dev team (because they ship most of the bugs in the first place). If there's an infra problem, they can call us then.