I think a lot of time a client wants the developer to implement business rules, but these change so frequently that developers should not automate it, but make

I think a lot of time a client wants the developer to implement business rules, but these change so frequently that developers should not automate it, but make operations easier. In this case the business rule was “every submission gets a gift card” but this business rule needs exceptions. So giving out gift cards should be done manually but should be easy to do and this would prevent problems like these as well as other probably fraudulent behavior.