The issue with your examples is that it's almost always an irresponsible customer claiming that the car came to life and "moved on its own" or "accelerated by i

The issue with your examples is that it's almost always an irresponsible customer claiming that the car came to life and "moved on its own" or "accelerated by itself". I'd take an official government report or a legal case where Tesla is found at fault or for privacy violations please. These customers almost always sue, but thankfully the U.S. justice system favors factual information. A prime example of this was the recently released NTSB data on the Model S driver that crashed on the back of a Firetruck. The media had a field day and sensationalized the story and the owner tried to blame autopilot. But the NTSB report noted that not only did he had his hands off the wheel he was also having breakfast!: “I was having a coffee and a bagel. And all I remember, that truck, and then I just saw the boom in my face and that was it,” the driver told NTSB investigators." Source: https://www.culvercityobserver.com/story/2019/09/05/news/ntsb-issues-report-on-tesla-crash-with-culver-city-fire-engine/8414.html https://www.culvercityobserver.com/story/2019/09/05/news/nts... NTSB Safety Report: https://www.ntsb.gov/investigations/AccidentReports/Pages/HAB1907.aspx https://www.ntsb.gov/investigations/AccidentReports/Pages/HA... The report states that probable cause was the Tesla driver’s lack of response and inattention and the driver’s use of the system in ways inconsistent with guidance and warnings from the manufacturer. So tell me, how can Tesla defend itself from such customers who abuse and misuse these 2 ton machines? I'm curious on what you think is the best approach to solve this "he said/she said" problem by not using factual and irrefutable data.