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That sounds awful. I'm sure I'm not the only one who would like to know which cloud provider this happened with.

• bscphil 7y ago
  That was Hetzner.
  • quickthrower2 7y ago
    They are quite loved on HN. Hopefully they'll change their process in response to being outed here :-)
    • bscphil 7y ago
      Run for your life. I've used probably 10 VPS services at various points, including some small enough that they're probably run by one person reselling from a dedicated server provider. Some of them have great customer service. Some of the don't. But I've never, not even once, had someone try to pull a billing scam on me. I will never consider Hetzner for anything again.