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I'm not OP but I've read a lot of long wait time for body repair & parts posts over in /r/teslamotors. Tends to be an issue that has slowly been getting better.
by edm0nd 7y ago
I'm not OP but I've read a lot of long wait time for body repair & parts posts over in /r/teslamotors. Tends to be an issue that has slowly been getting better.
For example:
- https://old.reddit.com/r/teslamotors/comments/byc1gt/im_absolutely_exhausted_with_tesla_support/ https://old.reddit.com/r/teslamotors/comments/byc1gt/im_abso...
- https://old.reddit.com/r/teslamotors/comments/8nqh2b/i_got_rear_ended_and_ive_been_without_my_s_for/ https://old.reddit.com/r/teslamotors/comments/8nqh2b/i_got_r...
- https://www.reddit.com/r/teslamotors/comments/ae1goq/waiting_on_tesla_for_parts/ https://www.reddit.com/r/teslamotors/comments/ae1goq/waiting...
- https://www.reddit.com/r/teslamotors/comments/bjcedf/waiting_on_a_part_rant/ https://www.reddit.com/r/teslamotors/comments/bjcedf/waiting...
- https://www.reddit.com/r/teslamotors/comments/ae4lhv/psa_if_experiencing_an_extended_wait_for_parts/ https://www.reddit.com/r/teslamotors/comments/ae4lhv/psa_if_...
A good Google Dork is: site:reddit.com/r/teslamotors "Waiting" "parts" "support"
- xedeon 7y agoYour first link was for a NEMA 14-50 adapter and Wall charger order on the Tesla online shop and is not a car part? Which supports what I said regarding lackluster customer service. I'm not disputing that. The last 4 examples are ALL collisions/accidents that involves many parts and a ton of body/structural work... OPs claim was "1 month+ for basic replacement parts to arrive"
- icelancer 7y agoI mean, alright, but a five month wait time for a repair after an accident is completely unacceptable. Just because "basic replacement parts" might not be totally accurate, the spirit of the claim absolutely is. Source: https://www.reddit.com/r/teslamotors/comments/bjcedf/waiting_on_a_part_rant/ https://www.reddit.com/r/teslamotors/comments/bjcedf/waiting...
- xedeon 7y ago> I mean, alright, but a five month wait time for a repair after an accident is completely unacceptable. It sure is, but OP was implying that it's the majority when it clearly isn't. I know that was a big issue in Norway but I have not seen owners posting those complaints lately, so it might have been resolved?
- FireBeyond 7y agoIn one sentence, "it clearly isn't", and in the next sentence "it was a big issue"?
- xedeon 7y agoRead between the lines carefully. I mentioned that it was a "big issue in Norway". Last I checked, "majority" is the entire market.