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> fyi: all car forums are filled with negative experiences with that specific car. Which car and what forums? Care to post some links that are at least more th
by xedeon 7y ago
> fyi: all car forums are filled with negative experiences with that specific car.
Which car and what forums? Care to post some links that are at least more than a week old?
> The people usually go to forums to try to find help, not to espouse the greatness of their investment.
Not true! There are a ton of bad experiences with lackluster customer service. I myself experienced it an posted it at teslamotorsclub.com (Tesla ended up making it right!). So I'm not sure how you came to the conclusion.
- edm0nd 7y agoI'm not OP but I've read a lot of long wait time for body repair & parts posts over in /r/teslamotors. Tends to be an issue that has slowly been getting better. For example: - https://old.reddit.com/r/teslamotors/comments/byc1gt/im_absolutely_exhausted_with_tesla_support/ https://old.reddit.com/r/teslamotors/comments/byc1gt/im_abso... - https://old.reddit.com/r/teslamotors/comments/8nqh2b/i_got_rear_ended_and_ive_been_without_my_s_for/ https://old.reddit.com/r/teslamotors/comments/8nqh2b/i_got_r... - https://www.reddit.com/r/teslamotors/comments/ae1goq/waiting_on_tesla_for_parts/ https://www.reddit.com/r/teslamotors/comments/ae1goq/waiting... - https://www.reddit.com/r/teslamotors/comments/bjcedf/waiting_on_a_part_rant/ https://www.reddit.com/r/teslamotors/comments/bjcedf/waiting... - https://www.reddit.com/r/teslamotors/comments/ae4lhv/psa_if_experiencing_an_extended_wait_for_parts/ https://www.reddit.com/r/teslamotors/comments/ae4lhv/psa_if_... A good Google Dork is: site:reddit.com/r/teslamotors "Waiting" "parts" "support"
- xedeon 7y agoYour first link was for a NEMA 14-50 adapter and Wall charger order on the Tesla online shop and is not a car part? Which supports what I said regarding lackluster customer service. I'm not disputing that. The last 4 examples are ALL collisions/accidents that involves many parts and a ton of body/structural work... OPs claim was "1 month+ for basic replacement parts to arrive"
- icelancer 7y agoI mean, alright, but a five month wait time for a repair after an accident is completely unacceptable. Just because "basic replacement parts" might not be totally accurate, the spirit of the claim absolutely is. Source: https://www.reddit.com/r/teslamotors/comments/bjcedf/waiting_on_a_part_rant/ https://www.reddit.com/r/teslamotors/comments/bjcedf/waiting...
- xedeon 7y ago> I mean, alright, but a five month wait time for a repair after an accident is completely unacceptable. It sure is, but OP was implying that it's the majority when it clearly isn't. I know that was a big issue in Norway but I have not seen owners posting those complaints lately, so it might have been resolved?
- FireBeyond 7y agoIn one sentence, "it clearly isn't", and in the next sentence "it was a big issue"?
- xedeon 7y agoRead between the lines carefully. I mentioned that it was a "big issue in Norway". Last I checked, "majority" is the entire market.