To some extent, isn't that true of all products? When you sell a product to solve a problem, once you make the sale, assuming it actually solves the problem, t

To some extent, isn't that true of all products? When you sell a product to solve a problem, once you make the sale, assuming it actually solves the problem, the customer won't come back. That's why, for example, Photoshop used to cost $1000 (outrageous!) and now costs $20/month (outrageous!), and users hate it both ways. Or why electronics are less repairable than ever, and companies are optimizing for cheapness, and you can just buy a new one when it breaks. When you open the hood on your car you just see another hood, and you couldn't really work on your engine (it's a big noisy proprietary computer now) if you even could get to it, anyway. This is simply how the economy works today. People complained yesterday about software patents being legal roadblocks to make easy things hard. Then they go back to writing proprietary APIs for closed-source web services, which are mostly just technical roadblocks to make easy things hard. Most of the work we do now is to serve the preservation of the capitalist system, not because it's actually useful work.