> So, the overall tone of the presentation seems a bit off to me. I can see why you might think that but I think everyone is entitled a platform to vent their

> So, the overall tone of the presentation seems a bit off to me. I can see why you might think that but I think everyone is entitled a platform to vent their frustrations on from time to time. They didn't come off rude and I think their comments are ones worth making. However I do agree it was very focused on their bad experiences with user/community interactions.