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Exactly, how do you remove impediments for the customer along their journey. Ideally once they have made their decision, they should have a front park, have the
by triggercut 7y ago
Exactly, how do you remove impediments for the customer along their journey. Ideally once they have made their decision, they should have a front park, have the car door opened for them, and be carried at speed towards the counter for pickup whilst their order is being taken. Every moment for pause is a opportunity for them to leave the path.