Is this a case of being plain and frank or just plain ignorance? Revealing technical issues like this just seems to tell the whole world that they (twitter) are

Is this a case of being plain and frank or just plain ignorance? Revealing technical issues like this just seems to tell the whole world that they (twitter) are not too technically sound and things are spinning out of control. what twitter is experiencing now is part of the normal teething problems of any startup but they should be a little more discreet in these issues to save face. A statement like "a slight hitch, we will be right back" would have been more appropriate. It will make more sense to non technical users of twitter