> there are often ways to fix a bad situation by breaking some explicit rules and carefully following implicit ones, and I wish I had the acuity to see these po

> there are often ways to fix a bad situation by breaking some explicit rules and carefully following implicit ones, and I wish I had the acuity to see these possibilities on my own. Now extrapolate that to working in BigCo, which has tens of thousands of employees worldwide, with each country having its own unique unspoken rules and hidden undercurrents. The greatest lesson I learnt is the importance of giving people the benefit of the doubt unless they've really proven they are a bad actor, because over and over again problems turn out to be cultural at base.