My mother had that exact same experience with her Nexus 5x. Things kept on shuffling every 6 months. Ever since I’ve got her on iOS, she’s been happy and I’ve b

My mother had that exact same experience with her Nexus 5x. Things kept on shuffling every 6 months. Ever since I’ve got her on iOS, she’s been happy and I’ve been happy. I don’t even have to ask her to update to the latest iOS. She does it automatically and generally is able to find her way through. Never so on Android. Apple wins in that regard - stability, consistency and reliability in daily use. It’s boring in a way for tech enthusiasts but wins in the eyes of people for whom their phone is just another tool which needs to work when they need it. They’ve no inclination to fiddle around with things nor a desire for a changing UI.