I made a 911 call once about someone yelling "GET AWAY FROM ME SOMEBODY CALL THE POLICE" in an altercation across the street from my window. My address wasn't s

I made a 911 call once about someone yelling "GET AWAY FROM ME SOMEBODY CALL THE POLICE" in an altercation across the street from my window. My address wasn't showing up properly in their database[1], so I started trying to say "they're homeless so the exact unit isn't necessary, let me give you cross streets" and she cut me off immediately with the most holier-than-thou delivery of "homeless people need help too". ....dude, _I_ called _you_. Obviously I'm on board with the idea that homeless people need help during emergencies just like anyone else. I get that dispatchers are people and people aren't perfect, and this lady's unprofessionalism didn't end up making much of a difference in this particular case, but I wonder how much gaps in training and competence bigger than these minor examples cost in terms of response time and lives. [1] Which is pretty concerning if I ever have an emergency...