As part of a first aid course, we had a lesson on what to tell the local equivalent of 911, including the place, number of people affected, type of accident and

As part of a first aid course, we had a lesson on what to tell the local equivalent of 911, including the place, number of people affected, type of accident and so on (I've mostly forgotten since it was a decade ago). Also the course included practical exercises (I remember having one with simulated epilepsy), with simulated phone calls.