2 ms·
I had trouble getting an apartment because of credit fraud. Was I not a victim in the situation? I had to spend hours on the phone over months getting my credit
by magashna 7y ago
I had trouble getting an apartment because of credit fraud. Was I not a victim in the situation? I had to spend hours on the phone over months getting my credit report cleared. I guess I'm being entitled and poor ole Bank of America was the real victim here.
- ryandrake 7y agoCustomers shouldn’t have to be on the phone for days to solve a bank’s problem. Credit fraud (please don’t help banks by calling it identity theft) should be handled like American Express handles credit card fraud. I see a fraudulent charge on my bill, I call up AMEX one time and tell them this charge is fraud, and that’s it! They take it from there, restore the balance, do the investigation and charge back the vendor. They usually ask that you at least try to get in touch with the vendor first and that’s reasonable. Maybe I’ve been lucky but every time I’ve had to do a chargeback it’s been this smooth. Credit reporting should be the same. I should get a statement in the mail every month from these agencies showing all credit activity and inquiries, and have a simple and painless way to dispute fraudulent data. I should also be able to opt out and not participate in the credit reporting system but that’s a topic for a different thread.