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With the advent and spread of AI based call response systems, would negotiation be the final frontier that a General AI would have to break to prove its efficac
by justforfunhere 7y ago
With the advent and spread of AI based call response systems, would negotiation be the final frontier that a General AI would have to break to prove its efficacy and the replaceability of humans.
I guess, negotiation happens at a very human level. Taking SOS calls, asking the right questions and making the right decisions is a subtle art.
- groby_b 7y agoGiven the current state of "AI", the dispatcher would've sent Jehova's Witnesses and then badgered you for the next three years about "people with emergencies like yours also liked"
- proverbialbunny 7y ago>I guess, negotiation happens at a very human level. Taking SOS calls, asking the right questions and making the right decisions is a subtle art. ML excels at the subtle, as long as the outcome between subtleties is observable. ML could be used to identify and craft better procedures for the humans.