It's not that small, the information above is not accurate. However, I think people that do not see what we see in the support system are greatly underestimati

It's not that small, the information above is not accurate. However, I think people that do not see what we see in the support system are greatly underestimating the volume of Email an OEM/ODM receives on a daily basis, which then must be filtered and sorted through to determine the valid issues from the flood of spam and general inquiries. It's not something we have a solution for yet.