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I just want to point out that from my perspective the fact that this was flagged, and Stripe magically replied to the post here as opposed to getting back to th

• dang 7y ago
  It was flagged by users, but I've taken the flags off. We are careful to moderate HN less, not more, when the story is about a YC startup: https://hn.algolia.com/?dateRange=all&page=0&prefix=false&query=by%3Adang%20moderate%20less%20"not%20more"%20yc&sort=byDate&type=comment https://hn.algolia.com/?dateRange=all&page=0&prefix=false&qu... That said, people should remember that there are two sides to every story and account for the fact that the other side isn't available here. That makes me think there's more going on than meets the eye, especially since the financial space is regulated and there may be legal or institutional constraints on what they're able to say. If the issue were simply a failure to do good service, they would be smart enough to say so and correct it; it would be in their interest to do so and that's what they've done in the past. So there's probably additional complexity and we don't know what it is.