An argument I've heard for also dealing with the former is that for some people it might be easier to approach because it is more obvious and less scary (more a

An argument I've heard for also dealing with the former is that for some people it might be easier to approach because it is more obvious and less scary (more actionable). Once you have them onboard, you can start with the harder things. I'm not sure whether I believe that, but it's not totally implausible.