Thanks for the advice! I took your advice and communicated everything in a very transparent way to the customer. Regarding Stripe after email/call/chat I got

Thanks for the advice! I took your advice and communicated everything in a very transparent way to the customer. Regarding Stripe after email/call/chat I got in touch on their IRC channel and the user (Stripe engineer?) karllekko got in touch with me. The issue is now resolved. karllekko if you are reading this once again: thank you.