This is OT, but I'm surprised that AT&T hasn't come up with some way to automatically detect that your call has been dropped. It's not a trivial problem with s

This is OT, but I'm surprised that AT&T hasn't come up with some way to automatically detect that your call has been dropped. It's not a trivial problem with solutions that are prone to exploitation, but it'd be a step in making customers happy. Your bill would have something at the top that says something like, "We noticed that we dropped 2 of your calls this month and are terribly sorry. We're going to credit you $X for the trouble. Thanks for staying with our company, and we value your business". As it is, the best they came up with was an app where you could complain. Imagine a mobile company that could detect that they had really bad coverage where you lived, and directed you to a competitor with better coverage. Wouldn't that inspire confidence and loyalty? That they're there to provide a great service?