I'm used to living in Canada where customer service is a joke, but Verizon customer service is unreal! I've never had to wait more than 2 minutes to speak to so

I'm used to living in Canada where customer service is a joke, but Verizon customer service is unreal! I've never had to wait more than 2 minutes to speak to someone, and they actively look for ways to discount my bill when I call in.