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That's what I am saying. Don't choose things that can't be tracked quantitatively. Track things quantitatively and then make qualitative decisions. At Square,
by ThomPete 7y ago
That's what I am saying.
Don't choose things that can't be tracked quantitatively. Track things quantitatively and then make qualitative decisions.
At Square, we had "Make Commerce Easy". This was qualitative and thus up for interpretation. It became even vaguer when it became "Economic empowerment".
These things can't and shouldn't be tracked as if they are quantitative metrics but instead used as guiding stars.
So the trick is just to separate the two and as I said. Use data metrics for optimizing and not for creating or measuring of qualitative goals.
- TeMPOraL 7y agoI see your point now, thanks for the clarification.
- dragonwriter 7y ago> Track things quantitatively and then make qualitative decisions Decisions are often inherently quantitative, e.g., you allocate an actual dollar amount to a budget. Or a project go/no-go is a crisp binary decision. I think you mean don't make decisions directly based on quantitative metrics but on qualitative assessments informed by quantitative metrics.
- ThomPete 7y agoHmm maybe. I don't distinguish that hard the second I get into the qualitative so many factors (like experience) inform the quantitative work. Sometimes the qualitative goals is created because of the quantitative data. What you are saying is certainly also what I mean but I don't think I only mean that but I see what you are saying and yeah it might just be my english.