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I don't disagree, but "engagement" does not necessarily reflect value to the user. Taking more time to accomplish one's goal (e.g., obtain information) than ne

I don't disagree, but "engagement" does not necessarily reflect value to the user. Taking more time to accomplish one's goal (e.g., obtain information) than necessary may improve engagement metrics from the service's perspective, but from the user's perspective, that's extra time that might have been wasted and better spent on other things.

manigandham 7y ago
Maybe not value to each individual user, but in aggregate the numbers of users and content are increasing. Collective value and network effects are higher. This is also leading to more revenue which is critical for a corporation. I'm sure they lose some users but they've gained far more than they've lost so far.