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>It would appear that it was easier for the hotel to get these negative reviews taken off TripAdvisor than from other sites. Did you mention anything about the

>It would appear that it was easier for the hotel to get these negative reviews taken off TripAdvisor than from other sites. Did you mention anything about the 150 pounds in your review? IMHO, "complaining about price" in any arguable fashion seems to be reason enough to get something removed. If you would have said "I really disliked their checkin process", the review would probably stand. I have done consulting for an extreme micro-manager of a small business who was on the phone to trip advisor with every single negative review she received. The only time she was ever able to get a review removed was if it mentioned her prices in some fashion.

NullPrefix 7y ago
"I really disliked their checkin process" doesn't really explain the situation
DoubleGlazing 7y ago
I posted a paragraph describing the hotel, room and restaurant as being nice and clean and that the food was good. THen another paragraph starting with "You should be aware of the strange deposit requirement.." and then going into the detail of what happened and ending with me saying that I found the experience soured my opinion of what was otherwise a good stay.
- flyGuyOnTheSly 7y ago
  >THen another paragraph starting with "You should be aware of the strange deposit requirement.." and then going into the detail of what happened and ending with me saying that I found the experience soured my opinion of what was otherwise a good stay. Yes so again, in my experience, if the price of the "strange deposit" was mentioned whatsoever anywhere in the comment, that seems to be all tripadvisor needs to see to get a review deleted.
  - EpicEng 7y ago
    Your statement >IMHO, "complaining about price" in any arguable fashion seems to be reason enough to get something removed. Comes off as a defense of TA here. It seems like you didn't mean it to be, only a statement of fact, but that's why you got the response you did.
TheRealPomax 7y ago
"They charged too much" is not a useful review comment. "There are _unlisted_ charges that you should be aware of: ..." is, and should never have been taken down. However, that review should of course also go with a complaint to tripadvisor and request for them to update the listing to include these hidden charges.

NullPrefix 7y ago

"I really disliked their checkin process" doesn't really explain the situation

DoubleGlazing 7y ago

I posted a paragraph describing the hotel, room and restaurant as being nice and clean and that the food was good. THen another paragraph starting with "You should be aware of the strange deposit requirement.." and then going into the detail of what happened and ending with me saying that I found the experience soured my opinion of what was otherwise a good stay.

flyGuyOnTheSly 7y ago
>THen another paragraph starting with "You should be aware of the strange deposit requirement.." and then going into the detail of what happened and ending with me saying that I found the experience soured my opinion of what was otherwise a good stay. Yes so again, in my experience, if the price of the "strange deposit" was mentioned whatsoever anywhere in the comment, that seems to be all tripadvisor needs to see to get a review deleted.
- EpicEng 7y ago
  Your statement >IMHO, "complaining about price" in any arguable fashion seems to be reason enough to get something removed. Comes off as a defense of TA here. It seems like you didn't mean it to be, only a statement of fact, but that's why you got the response you did.

TheRealPomax 7y ago

"They charged too much" is not a useful review comment. "There are _unlisted_ charges that you should be aware of: ..." is, and should never have been taken down. However, that review should of course also go with a complaint to tripadvisor and request for them to update the listing to include these hidden charges.