Yes, that's insufficient. I mean, what would Lyft look into? Would they call up the driver, and then ask if they clipped a car? And what if the driver said eith

Yes, that's insufficient. I mean, what would Lyft look into? Would they call up the driver, and then ask if they clipped a car? And what if the driver said either yes or no? Then what should Lyft do? This is a civil matter between the driver and the car owner, not the driver and OP. A police report is real and actionable and something Lyft could follow up on. That's something that the person whose car got damaged should pursue, and OP could serve as a witness, which she volunteered to do. That is the proper way to do things.