Lyft claims it's because she didn't tell them, and neither did the police. >Lyft says that when Alison Turkos originally reported the incident to them, she did

Lyft claims it's because she didn't tell them, and neither did the police. >Lyft says that when Alison Turkos originally reported the incident to them, she didn’t mention the rape and only sent a message to support asking them to look into the ride. They argue that they basically had no way of knowing she had been raped. We’ve read the messages she sent. >We first became aware that this was a safety incident when the Wall Street Journal published an article on May 8, 2018. We received a subpoena from law enforcement on May 14, 2018, six months after the ride took place. We complied with the subpoena and worked with law enforcement for over a year as they investigated.