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They seem to have achieved golden child status on HN, and from my experiences its hard to see why. Glad there's a non-Microsoft option, but I wish it were anoth

They seem to have achieved golden child status on HN, and from my experiences its hard to see why. Glad there's a non-Microsoft option, but I wish it were another whole setup. Support is non-existent, clunky CI infrastructure, barebones all over. They seem to just be good at reacting in public threads.

irq11 7y ago
The excitement for gitlab on HN has always been a combination of “open source enthusiasm” and astroturfing. From personal experience, HN is filled with tire-kickers who will hug the crap out of any halfway-usable product that they can “migrate to” for free (and abandon said product as soon as a payment form appears). It’s a misleading signal. Even on this thread, you can count on one hand the number of commenters who actually say they pay to use the product. The trick is to use that noise to leverage yourself into markets where people actually pay money for things.
- meddlepal 7y ago
  Someone should make a website of failed technologies and companies HN positively adored complete with gushing comment quotes about how awesome and disruptive said thing will be.
- joshlambert 7y ago
  The breakdown is probably close to the percentage of paying versus open source customers that we have. We are working to better educate our users on the value that our paid version can offer, but it is very important for us to be good stewards of the open source community that has grown around the project. You can read more about our pricing strategy and stewardship here: https://about.gitlab.com/company/stewardship/#what-features-are-paid-only https://about.gitlab.com/company/stewardship/#what-features-... On the revenue side, Sid publicly shared an update recently: https://twitter.com/sytses/status/1156571842653478913?s=21 https://twitter.com/sytses/status/1156571842653478913?s=21
  - irq11 7y ago
    please stop astroturfing.
    - themacguffinman 7y ago
      He's not astroturfing, astroturfing requires deception.
      - irq11 7y ago
        whatever you want to call it, it’s spammy and more than a little desperate.
        emilycook 7y ago
        Sorry if you find this spammy! It's huge news for us and we all (of course lol) have a vested interest in making sure the company succeeds. Since we don't have Microsoft funding to enable us to throw resources at everything in our backlog, we rely heavily on user experience to help us prioritize. Which just so happens to come up much more organically on sites where devs are more empowered to voice their opinions freely :)
        irq11 7y ago
        Nonsense. You have hundreds of employees and a multi-billion dollar valuation, and you keep making the same excuses. I have been watching you folks spam threads, over and over again, for years, with the same things: “we’re fixing performance!”, “making the UI better is a priority!” The user complaints never change. Instead of spamming threads with guerilla marketing, make your software better. What was cute when the company was four guys and a computer now just appears calculated and manipulative.

irq11 7y ago

The excitement for gitlab on HN has always been a combination of “open source enthusiasm” and astroturfing. From personal experience, HN is filled with tire-kickers who will hug the crap out of any halfway-usable product that they can “migrate to” for free (and abandon said product as soon as a payment form appears). It’s a misleading signal. Even on this thread, you can count on one hand the number of commenters who actually say they pay to use the product. The trick is to use that noise to leverage yourself into markets where people actually pay money for things.

meddlepal 7y ago
Someone should make a website of failed technologies and companies HN positively adored complete with gushing comment quotes about how awesome and disruptive said thing will be.
joshlambert 7y ago
The breakdown is probably close to the percentage of paying versus open source customers that we have. We are working to better educate our users on the value that our paid version can offer, but it is very important for us to be good stewards of the open source community that has grown around the project. You can read more about our pricing strategy and stewardship here: https://about.gitlab.com/company/stewardship/#what-features-are-paid-only https://about.gitlab.com/company/stewardship/#what-features-... On the revenue side, Sid publicly shared an update recently: https://twitter.com/sytses/status/1156571842653478913?s=21 https://twitter.com/sytses/status/1156571842653478913?s=21
- irq11 7y ago
  please stop astroturfing.
  - themacguffinman 7y ago
    He's not astroturfing, astroturfing requires deception.
    - irq11 7y ago
      whatever you want to call it, it’s spammy and more than a little desperate.
      - emilycook 7y ago
        Sorry if you find this spammy! It's huge news for us and we all (of course lol) have a vested interest in making sure the company succeeds. Since we don't have Microsoft funding to enable us to throw resources at everything in our backlog, we rely heavily on user experience to help us prioritize. Which just so happens to come up much more organically on sites where devs are more empowered to voice their opinions freely :)
        irq11 7y ago
        Nonsense. You have hundreds of employees and a multi-billion dollar valuation, and you keep making the same excuses. I have been watching you folks spam threads, over and over again, for years, with the same things: “we’re fixing performance!”, “making the UI better is a priority!” The user complaints never change. Instead of spamming threads with guerilla marketing, make your software better. What was cute when the company was four guys and a computer now just appears calculated and manipulative.