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Out of curiosity, is it angry complaints along with cancellations, or just angry complaints? Customer feelings matters, but that momentarily "I hate this change
by lostcolony 7y ago
Out of curiosity, is it angry complaints along with cancellations, or just angry complaints? Customer feelings matters, but that momentarily "I hate this change wargarbl!" is generally trumped by having a solid, useful service that is competitively priced (even in the face of increase).