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I guess I just put more responsibility on Equifax itself even if these actions were through an intermediary of theirs. This makes me think of the Tylenol tampe
by pfranz 7y ago
I guess I just put more responsibility on Equifax itself even if these actions were through an intermediary of theirs. This makes me think of the Tylenol tampering in the early 80's [1]. Johnson & Johnson's response wasn't court mandated (what doesn't seem to be mentioned is that it wasn't just a targeted recall, but a wide recall encompassing unaffected product in order to regain trust with consumers) Equifax chose their response to be court-mandated and minimal. Someone chose this representation that's creating additional hoops.
I'm glad to see them citing sources properly. I can understand your concern they're not emphasizing the right party, but I don't think that would really help. Most people think class-action settlements are a joke, which means they don't have faith in the legal system. If Equifax feels like their reputation is damaged after fulfilling their legal obligations, they're free to do more.
[1] https://en.wikipedia.org/wiki/Chicago_Tylenol_murders#Johnson_&_Johnson_response https://en.wikipedia.org/wiki/Chicago_Tylenol_murders#Johnso...
- harryh 7y agoeven if these actions were through an intermediary of theirs The Equifax Data Breach Settlement Administrator is not an intermediary of Equifax. It's a court appointed representative of the plaintiffs. Someone chose this representation that's creating additional hoops. Indeed, and that someone is the plaintiffs. Not the defendants.
- pfranz 7y agoI understand Equifax did not hire the Settlement Administrator. I still see Settlement Administrator as an intermediary for the Equifax legal case. Like you are saying, the parties here are the plaintiffs, defendants, and the legal system. I feel like focusing the Settlement Administrator just diffuses blame (for all we know they are just following the terms of the agreement). I think the article appropriately focuses on Equifax and how poorly the legal resolution is playing out.