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Some customers can choose, I recently decided not to fly to HK.

• Retric 7y ago
  That sounds like you’re saying you are not a customer. What exactly is your point? I mean if you where a visited in the past with first hand knowledge that decided not to come back, then PR is not going to have an impact.
  • short_sells_poo 7y ago
    Parent is saying they are a customer shopping for holiday/business destinations and they decided to to do business with HK. In other words, HK just lost a sale.
    • Retric 7y ago
      Customer is one who purchases something as in that’s what it means. So they can’t be a HK customer if they don’t make a purchase. Potential customer’s is generally referred to a Lead specifically to make this distinction.
      • filoleg 7y ago
        This is just pure pedantry, because your whole argument would become null if the parent said "potential customer" instead of "customer". I would consider it null already, given that the parent described their situation very explicitly, and it is clear as day that the situation implied "potential" in "customer".
        • Retric 7y ago
          As written it’s an ambiguous statement. You’re assuming they used customer incorrectly. Though, if they said potential customer that would not be a rebuttal of dsfyu404ed.