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Instead of having payment systems that seem to go out of their way to make it inconvenient to pay, there should be a small number of very well defined friction
by makecheck 7y ago
Instead of having payment systems that seem to go out of their way to make it inconvenient to pay, there should be a small number of very well defined friction points (such as: “maximum daily expenditure”) with literally zero friction anywhere else.
By now for instance we should really have a security technology that allows anyone to spend $5 a day any way they want, in any denomination (e.g. literally 2 cents here and 2 cents there), without having to go through ridiculous virtual-cash systems, cards and other hoops. The money should simply be there, and it should be able to go anywhere. If it’s a relatively small amount, it doesn’t require a lot of gate-keeping, e.g. you do not need a customer-refunds infrastructure or fraud protection scheme for pennies. The money can then either reset automatically, e.g. each day, or after some explicit more-secure action, e.g. you log in to something with your face.
I know that it would personally make me spend a lot more if a lot of transactions could “just happen”. Once I got a tap-here-and-pay watch, I spent more. Once I could shop online with a fingerprint, I actually did shop online. When I had to type in credit card details though, I hardly ever wanted to. When “fees” would appear as part of seemingly-small transactions, I hardly ever wanted to continue. Some things just sound like scams (don’t get me started on subscriptions), making me more likely to find an exit.