Unfortunately, the word "popular" is ambiguous. It can mean either the most used, or the most liked. Given that they provide a useful service and have a free

Unfortunately, the word "popular" is ambiguous. It can mean either the most used, or the most liked. Given that they provide a useful service and have a free tier, it's almost certain that their 'popularity' (sense 1) is much higher than their 'popularity' (sense 2). I worked at a company that used LastPass. The whole service was a complete train wreck, but I used it and therefore contributed to their ability to claim to be the most popular password manager.