There are things known as two-sided marketplaces. This isn't novel; malls and similar have existed for a very long time. I get that US culture is heavy on "the

There are things known as two-sided marketplaces. This isn't novel; malls and similar have existed for a very long time. I get that US culture is heavy on "the customer is always right"[1], etc. but two-sided markets don't exist without recognizing both sides. [1] In reality, that ends up being more of an employee control mechanism than a dedication to customers, but that's a different topic.