I've never believed that this was an acceptable rationale for treating everyone the same. A lot of people suck. So what? Punishing the whole because of the depr

I've never believed that this was an acceptable rationale for treating everyone the same. A lot of people suck. So what? Punishing the whole because of the depravity of the minority (or even the majority) is the kind of least common denominator nonsense that causes customer service to suffer in the first place.