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I fly Southwest almost exclusively because their policies make me feel like a human - particularly their no-change-fee / full-credit policy. Don't charge me $1
by aneth 16y ago
I fly Southwest almost exclusively because their policies make me feel like a human - particularly their no-change-fee / full-credit policy. Don't charge me $100 for changing an entry in your database!
- acangiano 16y ago> Don't charge me $100 for changing an entry in your database! Maybe they use Oracle. :-P
- enjo 16y agoI basically exclusively fly Southwest now. They fly pretty much everywhere I need to go from Denver and they've never really let me down. They've made some changes to their frequent flyer program that kind of suck (apparently it's now based on what you spend, not flight segments)... but I can deal with that. I'm excited to see what the pending merger with Airtran looks like. Hopefully it will extend their reach and maybe give them some routes down in the Carribean:)