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Chicken: Does great customer service make a company great or does a great company insist on great customer service? Egg: Who cares? I aspire to build a compan
by edw519 16y ago
Chicken: Does great customer service make a company great or does a great company insist on great customer service?
Egg: Who cares?
I aspire to build a company with raving fans like Southwest's.
Nice story. Thank you, OP.
- symesc 16y agoWell put. And all great companies have great people, which is yet another chicken/egg question.