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AWS is great at horizontal innovation (launching a lot of brand new stuff). It's vertical innovation where they struggle (improving existing products). Software

• Rapzid 7y ago
  Two cases to your point. It took a VERY long time for ELB(and thus autoscale/cloudformation) to get the ability to drain connections. This was a show stopper for most serious players on anything customer facing but unless you were, or knew somebody who was, spending close to 500k/mo you would never be able to get a sense of timeframe out of AWS for addressing this. ALB launched without the ability to route requests based on sub-domain even though this was the only direct upgrade path for most people who had been building SOAs on top of ELB and Route53.. Took way too long to get that added in and of course with no public acknowledgement of time frame. Now that I think about it.. AWS is NOT very agile at all because they barely include a small fraction of their stakeholders in their product design and iteration process. You'd have better luck trying to squeeze water out of a moon rock than getting AWS to comment on roadmap for a service.
• privateSFacct 7y ago
  Excellent point. If they just cycled a lot harder on existing products they would be best in class.