Incredible story. So happy this pilot got the proper recognition and appreciate he deserved, instead of scolding him for making the plane late. Southwest really

Incredible story. So happy this pilot got the proper recognition and appreciate he deserved, instead of scolding him for making the plane late. Southwest really is just far and away the best run airline of its class. They don't treat the people who fly on the airline like crap, and they are rewarded for it.