Agreed, there is only so much that can be fixed with hardware (hardware would help spotty coverage in the US, for example). As has been stated earlier, if they

Agreed, there is only so much that can be fixed with hardware (hardware would help spotty coverage in the US, for example). As has been stated earlier, if they can't provide it, they shouldn't be selling it (and if the laws of physics don't permit what they are selling, they shouldn't be selling it).