Yeah, but if you have good feelings about the brand, you'll excuse some not so great offerings. So, they can get away with it for a time. This is a classic pro

Yeah, but if you have good feelings about the brand, you'll excuse some not so great offerings. So, they can get away with it for a time. This is a classic problem: to be really successful you need to create a kind of brand mythology. The problem is once you do that, people stop honestly appraising your work, until it's too late. Ed Catmull (Pixar CEO) is a huge inspiration to me, and he seems to understand the importance of getting accurate feedback (especially negative feedback). The problem is that once you're Pixar/Disney, the audience isn't really providing you with accurate feedback on the time-scale of a single release. If your quality is slipping, they'll give you the benefit of the doubt, until it's too late to ignore.