> Hillary Schuler-Jones, a Breg spokeswoman, declined to answer questions about the price of the Deluxe Shoulder Immobilizer. “It is important to note,” she sa

> Hillary Schuler-Jones, a Breg spokeswoman, declined to answer questions about the price of the Deluxe Shoulder Immobilizer. “It is important to note,” she said, “that Breg’s customer is not the patient, but the healthcare provider.” In most cases, “we don’t sell our products directly to patients, and we therefore don’t have a patient price list.” This is pretty infuriating given that the article previously said that Breg directly billed the patient in a "surprise billing". A company with seemingly no connection to the hospital directly bills the patient $200 for a $12 item and then when asked about this by a journalist says "We don't sell direct to patients" and refuses all further comment. If they don't ever sell direct to patients then the bill must be fraudulent, sent by an imposter. Curiously enough last year I received one of these sorts of fraudulent scam bills. A traffic camera ticket. It had my name but no street identified, no license plate or car description, no drivers license number, and no photo of the alleged infraction. The mailing address was to a location far away from the city, neither location which I had driven in recently, and the company I was supposed to write the check to didn't have a lot of information about who they were online. I was not allowed to contest it unless I signed an agreement to accept private arbitration results. I went to the city it allegedly came from and asked at their courthouse about it and the clerk told me "You are required to pay this" but said she was not able to verify anything about the ticket, give me a license plate number, or the name of an intersection or photograph, referring me instead to the arbitration and saying that "privacy laws" prevented her from saying anything else. So I didn't pay it, ignored it and never heard about it again. As far as I'm concerned it was a scam. If it really came from the city it was unconstitutional because there was no due process. It also wasn't served, it was mailed bulk rate and not even registered, which such mailing is not a valid server process in this jurisdiction. Given that this company Breg says they don't sell to patients, the patient has a legal basis for refusing to pay this bill claiming to be sent from them, because the company itself has claimed in an official statement to a journalist that the bill is fraudulent.