4 ms·
The company I work for is trialing AR solutions for remote support purposes. We've tried the glasses and customers hate it because it literally makes them motio
by mdszy 7y ago
The company I work for is trialing AR solutions for remote support purposes. We've tried the glasses and customers hate it because it literally makes them motion sick.
Our current thing is phone/tablet based where you can basically stream real time video to our support staff and each party can draw on the screen, and whatever they draw stays where it is in physical space.
Customers love it, it works great.
Nobody wants dorky glasses that make you sick.
- RangerScience 7y agoWhat's the company?
- mdszy 7y agoThe company with the software we're trying? It's PTC's Vuforia Chalk: https://chalk.vuforia.com/ https://chalk.vuforia.com/
- iamjk 7y agoWhat's the company you work for?
- mdorazio 7y agoLooks like https://szy.io/ https://szy.io/
- mdszy 7y agoWell, that's my own little dealio where I make/sell electronics kits and resell used equipment. That's not involved in AR at all and it's just a little side-thing I do. I have a separate full time job and I'm not totally comfortable with sharing who I work for, my apologies.
- mdszy 7y agoSorry, I'm not comfortable with sharing that. I'll just say that it's a company that manufactures high-end industrial converting equipment.
- zen35 7y agoSounds similar to: https://www.streem.pro/ https://www.streem.pro/
- chrisjc 7y ago> and whatever they draw stays where it is in physical space. Wow... that's a great way to utilize AR.
- Darkphibre 7y agoI've seen demos of this with Hololens. It really opens up new interactions. Neat stuff. Disclaimer: I work at Microsoft, but not on Hololens. All opinions my own, etc.
- RangerScience 7y agoAt Daqri we called this "remote expert", and it was always one of the potential products with the highest demand. My favorite use-case is that in nuclear power plants, they have two people do everything - one to do, one to watch (not in a big brother sense, but more in like a pair programming sense), but this means two people in an irradiated environment. With the AR tech, the second person can be in another room. (Although you run into other issues, like no wifi (or power!) inside reactors; although apparently leaky coax is a really effective solution to the first)
- mycall 7y agoLeaky coax is perfect attack vector for bad actors.
- acidburnNSA 7y agoWere you working with any human factors or related teams in the nuclear industry?
- RangerScience 7y agoA couple of times, although I don't remember / know if it was "human factors" or otherwise. Both cases were primarily about letting someone see something where it was dangerous to be, although the first was about the head-mounted cameras and the second about the head-mounted displays.
- rubito 7y agoNice, I developed something similar but for the medical field and HoloLens!