Having changed roles that puts me in more frequent contact (not support) with admins, “per my email”, “per my instruction document” seems a bit kinder than RTFM

Having changed roles that puts me in more frequent contact (not support) with admins, “per my email”, “per my instruction document” seems a bit kinder than RTFM. I don’t want a long-term relationship with IT people who think I’m their resource for their live streams of conciousness IT sessions. I had a call this week where my instruction doc was on the right side of the webex and the terminal on the left and they wanted me to read the commands to them...