The "Hard CC" isn't a power move its how things get done. I constantly check in to make sure I'm doing my job right and when I am and the problem isn't fixed, i

The "Hard CC" isn't a power move its how things get done. I constantly check in to make sure I'm doing my job right and when I am and the problem isn't fixed, its time for it to be someone else's problem. source: working in Support.