A friend had some issues with things outside their work that were impinging on their work, and this was eventually brought up in an HR meeting. HR mentioned tha

A friend had some issues with things outside their work that were impinging on their work, and this was eventually brought up in an HR meeting. HR mentioned that their health insurance provides a number of therapy sessions for free with no co-pay, so they accessed that, and found it really helped them. They also agreed a work-from-home scheme. A few weeks later, my friend was doing significantly better both in work and outside it. Trying to help with non-work-related things directly is a minefield, but ensuring that the employee has access to everything they need to succeed should be table stakes.