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Are you sure that the Amex coverage actually stacks with the extended coverage purchased through Apple care in your scenario? (ie does it kick in at month 12 or
by someguydave 7y ago
Are you sure that the Amex coverage actually stacks with the extended coverage purchased through Apple care in your scenario? (ie does it kick in at month 12 or 24)?
Edit: found a link with some information https://www.uponarriving.com/amex-extended-warranty/#Warranty_less_than_two_years https://www.uponarriving.com/amex-extended-warranty/#Warrant...
“The question gets a little tricky when you’re talking about Applecare. Amex should provide you with two additional years of coverage with Applecare since plans are usually 2 to 3 years. The issue is that some have reported they were denied coverage since Applecare was considered secondary coverage”
- rietta 7y agoYes, I've cashed in on coverage before. It kicks in at the expiration of the original manufacturer's warranty. That is month 13 if no AppleCare is purchased and month 25 if AppleCare was purchased. In my specific case, they paid me on an iPhone at 23 months (when no AppleCare had been bought) and two MacBook Pros in months ~40 on which AppleCare had been bought.
- someguydave 7y agoInteresting. How many years ago did you make the claim on the 40 month loss?
- rietta 7y agoIn 2014 and then again in 2017 (on the system that replaced my 2014 one).
- rietta 7y agoThat is interesting. I've not had my claims denied. I even had it approved by showing that I bought AppleCare 11 months after buying the MacBook Pro in 2011. I attached scanned copies of both receipts with the claim and was approved.
- someguydave 7y agoThanks for the info
- someguydave 7y agoReading the Amex coverage, it does address this issue https://www.americanexpress.com/content/dam/amex/us/credit-cards/features-benefits/policies/pdf/EW%20Benefit%20Guide_Tier%201%20Rev%2007-18.pdf https://www.americanexpress.com/content/dam/amex/us/credit-c... “If the item is also covered by a purchased service contract, the Extended Warranty Period begins at the end of the purchased service contract and extends the original manufacturer’s warranty for a period of time equal to the warranty, up to two (2) additional years.” So yes I think Amex extends the warranty after (prepaid 2 year) AppleCare expires for a term of one additional year, taking coverage to 36 months.
- rietta 7y agoAmex coverage is now 2 additional years, but yes. It was one year for a long time.
- someguydave 7y agoI'm not so sure that's the case, when combined with an extended service contract. The "original warranty" was only one year, and this language seems to say that the length of the extended warranty offered by Amex after the service contract is equal to the length of the original warranty, not the length of the service contract. Although I admit, the language is ambiguous and you might luck out with the right Amex agent (when attempting to make a claim in months 36-48)