Plus, you can probably get better utilization from people in a call center. If the typical drive through worker is taking calls only 50% of the time, you can ha

Plus, you can probably get better utilization from people in a call center. If the typical drive through worker is taking calls only 50% of the time, you can have one call center worker handle the work of two drive through people. You could also emphasize the "drive through" aspect for some customers if you could convince them to call while they were en route, or use the app to order, you could have their food waiting for them in a place where they could drive up, tap their phone, automatically get their food, etc.