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Here in Hong Kong, every McDonalds has 3+ touch screens, I hardly see anyone lining up at the counter these days. I for one only use the touch screens.
by woutr_be 7y ago
Here in Hong Kong, every McDonalds has 3+ touch screens, I hardly see anyone lining up at the counter these days. I for one only use the touch screens.
- hnick 7y agoI used one in HK too, and various other places. One benefit for busy cities is that they are great for allowing tourists to go at their own pace if they struggle with the local language (and often have language options to help them).
- woutr_be 7y agoThat's very true, especially for introverted people like me, who don't like the attention when struggling with a language. It also helps that the devices are pretty responsive, and allow you to order everything. The downside is that I often see older people struggle with it, I guess for them it would be easier to talk to a human.
- WalterBright 7y ago> who don't like the attention when struggling with a language I suppose I am the opposite. I enjoy attempting to order food in a tongue I am learning. But going through the process with a native English speaker, I'd rather just push a button on the kiosk.
- WalterBright 7y agoI use the McD touch screens. It works, but it takes about 30 clicks to buy something. Also, I was flummoxed until I figured out that [Add To Order] actually means "I'm done, I want to pay now". I suppose all this was extensively play-tested, but I have no idea what sort of person play tested it given the result.